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Settings

Account Settings

Section titled “Account Settings”

Profile Information

Section titled “Profile Information”

Manage your personal information:

  1. Click your profile icon in the top-right corner
  2. Select Settings
  3. Navigate to the Profile tab

Display Name

Section titled “Display Name”

Your display name appears throughout the app:

  • Click Edit next to your display name
  • Enter your preferred name
  • Click Save

Your display name is used in:

  • Timeline version history (showing who made changes)
  • Feedback conversations
  • Account identification

Email Address

Section titled “Email Address”

Your email address is your account identifier:

  • Displayed in settings (read-only)
  • Cannot be changed after account creation
  • Used for login and notifications

Account Created Date

Section titled “Account Created Date”

Shows when you registered your account—for reference only.

Security Settings

Section titled “Security Settings”

Changing Your Password

Section titled “Changing Your Password”

To update your password:

  1. Go to Settings → Security
  2. Click Change Password
  3. Enter your current password
  4. Enter your new password (twice to confirm)
  5. Click Update Password

Password requirements:

  • Minimum 8 characters
  • At least one uppercase letter
  • At least one number
  • At least one special character

Sign Out

Section titled “Sign Out”

To sign out of your account:

  1. Go to Settings
  2. Click Sign Out
  3. You’ll be redirected to the login page

Your work is saved automatically—signing out doesn’t affect your data.

Preferences

Section titled “Preferences”

Language

Section titled “Language”

Choose your preferred language:

  1. Go to Settings → Preferences
  2. Click the Language dropdown
  3. Select your language (English or Nederlands)
  4. The interface updates immediately

Note: Currently, full localization is being refined. English is recommended for the most complete experience.

Danger Zone

Section titled “Danger Zone”

Delete Account

Section titled “Delete Account”

Warning: This is permanent and cannot be undone.

To delete your account:

  1. Go to Settings → Security → Danger Zone
  2. Click Delete Account
  3. A confirmation dialog appears explaining what will be deleted:
    • Your account and profile
    • All projects and timelines
    • All uploaded documents
    • All generated visualizations
    • All data associated with your account
  4. Type DELETE (all caps) to confirm
  5. Click Delete Account

You’ll be logged out immediately and your data will be permanently removed.

Before deleting:

  • Export any timelines you want to keep
  • Download any documents you need
  • Consider whether you just need a break (you can always sign out without deleting)

Privacy & Security

Section titled “Privacy & Security”

Why Does Thea Require an Email Address?

Section titled “Why Does Thea Require an Email Address?”

We require an email address to verify your account ownership in the following cases:

  • Account recovery: Handle password resets if you lose access to your account
  • Identity verification: Verify your identity when you contact us with account-related requests (particularly for account deletion or subscription changes)
  • Product updates: Occasionally send product updates (which you can disable in your notification settings or unsubscribe directly from the email)

Privacy note: You can use an anonymous email provider such as SimpleLogin with Thea—it’s up to you what email address you want to use. Thea does not need your personal information, and the above requirements are just the bare minimums needed to operate a secure subscription service.

Data Storage

Section titled “Data Storage”
  • All your data is encrypted at rest
  • Documents are securely stored in the cloud
  • Only you can access your projects and timelines
  • Thea staff cannot view your documents or timelines

Document Privacy

Section titled “Document Privacy”
  • Uploaded documents are processed securely
  • Text extraction happens in isolated environments
  • Embeddings are stored securely and tied to your account
  • Documents are never used for training models or shared

Account Security

Section titled “Account Security”

Best practices:

  • Use a strong, unique password
  • Don’t share your login credentials
  • Sign out on shared computers
  • Change your password if you suspect it’s compromised

Notifications

Section titled “Notifications”

Coming soon: Email notifications for:

  • Timeline updates
  • Shared timelines (when collaboration features launch)
  • System announcements
  • Security alerts

Subscription & Billing

Section titled “Subscription & Billing”

Current status: Thea is in beta. Subscription and billing features will be available in future releases.

Check this section for:

  • Subscription plan details
  • Billing information
  • Usage limits
  • Upgrade options

Support & Feedback

Section titled “Support & Feedback”

Getting Help

Section titled “Getting Help”
  • Documentation: Browse these help docs using the sidebar
  • Search: Use the search function to find specific topics
  • Feedback: Report issues or suggest features via the feedback form

Reporting Issues

Section titled “Reporting Issues”

If you encounter problems:

  1. Note what you were doing when the issue occurred
  2. Take a screenshot if possible
  3. Submit a report via the feedback form
  4. Include your account email so we can follow up

Feature Requests

Section titled “Feature Requests”

Have ideas for Thea? We’d love to hear them:

  • Use the feedback form to suggest features
  • Describe your use case and how the feature would help
  • Check the roadmap to see what’s already planned

Account Limits

Section titled “Account Limits”

Current Limits (Beta)

Section titled “Current Limits (Beta)”
  • Projects: Unlimited
  • Timelines per project: Unlimited
  • Events per timeline: Unlimited (performance may vary with 1000+ events)
  • Documents per project: Unlimited
  • File size: 50MB per document
  • Storage: Fair use policy during beta

Limits may change as the product evolves.

Keyboard Shortcuts

Section titled “Keyboard Shortcuts”

Global shortcuts:

  • Ctrl/Cmd + K: Open command palette
  • Ctrl/Cmd + ,: Open settings
  • Ctrl/Cmd + /: Show keyboard shortcuts help

See Keyboard Shortcuts for a complete list.

Troubleshooting

Section titled “Troubleshooting”

Can’t change email address

Section titled “Can’t change email address”

Email addresses cannot be changed—they’re your account identifier. If you need a different email, you’ll need to create a new account and manually transfer your work.

Password reset not working

Section titled “Password reset not working”
  • Check your spam/junk folder for the reset email
  • Verify you’re using the correct email address
  • Wait a few minutes and try again
  • Contact support if the problem persists

Settings not saving

Section titled “Settings not saving”
  • Check your internet connection
  • Try refreshing the page
  • Sign out and sign back in
  • Clear your browser cache

Account deletion

Section titled “Account deletion”

If you’re having trouble deleting your account, make sure you:

  • Typed “DELETE” in all capital letters
  • Are connected to the internet
  • Haven’t been automatically logged out (refresh if needed)

Next Steps

Section titled “Next Steps”